Terms of Service

You must be at least 13 years old to use our Services. If you are under 18, you represent that you have your parent or legal guardian's permission to use the Services. If you are a parent or legal guardian and you allow your child to use the Services, then these Terms apply to you and you are responsible for your child's activity on the Services.

Our Services are controlled and operated from the United States. We make no representations that the Services are appropriate or available for use in other locations. Those who access or use the Services from other jurisdictions do so at their own volition and are responsible for compliance with local law.

Enosis Labs provides artificial intelligence solutions for education and other purposes. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time.

• SaaS Services: Our core services are offered as Software as a Service through web interfaces and APIs
• Open Source Components: Some components may be available under open source licenses, including BSL
• Proprietary Code: Certain AI algorithms and models remain proprietary intellectual property

To access certain features of the Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for all activities that occur under your account. You must immediately notify Enosis Labs of any unauthorized use of your account or any other breach of security.

You retain ownership of any original content you create or upload to our platform (User Content).

By submitting User Content, you grant us a limited, non-exclusive, and revocable license to:

• Technical processing: Store, process, and transmit your content to provide the requested Services
• Service improvements: Analyze aggregated and anonymized usage patterns to improve functionality
• Technical support: Access your content when necessary to resolve technical issues you report

By default, we DO NOT use your User Content to train our AI models. If you wish to contribute to the improvement of our AI models, you may opt into our improvement program through account settings. This participation:

• Is completely voluntary and can be revoked at any time
• Uses only aggregated and anonymized data
• Does not share your specific content with third parties
• Can be disabled from your control panel

This license does NOT include the right to:

• Sell, license, or distribute your User Content to third parties for commercial purposes
• Use your content for external marketing purposes without your explicit consent
• Claim copyright ownership over content you create

We offer various subscription plans ranging from $5 USD to $200 USD monthly, with weekly, monthly, and annual billing options.

All payments are processed through Stripe. Accepted payment methods include major credit and debit cards.

For paid subscriptions, we will automatically charge your payment method on each agreed-upon renewal period until you cancel. You are responsible for maintaining valid and current payment information.

You are responsible for all applicable taxes. We will calculate and collect taxes when required by law based on the billing information you provide.

We offer the following refund options:

• Refunds within 7 days: We offer full refunds for subscriptions canceled within the first 7 days of the initial billing period
• Prorated refunds: For cancellations after 7 days, we do not offer refunds for the current billing period, but your access will continue until the end of the paid period
• Exceptional circumstances: We may consider refunds in cases of prolonged technical malfunction or material breach of these terms on our part

We reserve the right to change our rates. We will provide at least 30 days notice before any price changes take effect, sent to your registered email address.

If your payment cannot be processed, we may downgrade your account or suspend your access to the Services until payment is received.

Content generated by our AI services is provided for informational purposes only. We do not guarantee the accuracy, completeness, or suitability of AI-Generated Content for any particular purpose. You are responsible for verifying and validating any content before using it.

We are committed to transparency in our AI decision-making processes. If our AI models make automated decisions that have a significant impact on you, we will provide information about the logic involved, to the extent possible without disclosing proprietary information.

We continuously work to mitigate bias and improve the fairness of our AI models. However, we acknowledge that AI models can be influenced by biases present in training data.

You may not engage in:

• Violating applicable local, state, national, or international laws
• Engaging in fraudulent, malicious, or illegal activities

You may not generate, upload, or request content that:

• Promotes hatred, discrimination, or violence against individuals or groups
• Contains harmful misinformation or dangerous conspiracy theories
• Includes sexually explicit material, especially involving minors
• Reveals private personal information of third parties without consent
• Infringes intellectual property rights
• Is defamatory, libelous, or invasive of privacy

You are prohibited from:

• Interfering with the security or integrity of the Services
• Attempting to gain unauthorized access to the Services or related systems
• Using automated means to access the Services without express permission
• Reverse engineering our AI models or software

You are prohibited from:

• Impersonating any person or entity
• Interfering with the proper functioning of the Services
• Collecting personal information from other users without consent
• Distributing malware, viruses, or malicious code

We comply with the Digital Millennium Copyright Act (17 U.S.C. § 512). It is our policy to respond to infringement notices and take appropriate actions under the DMCA.

Our designated agent for receiving copyright infringement notifications is:

Copyright Agent Enosis Labs, Inc. Email: legal@enosislabs.com Address: 1111B S Governors Ave STE 26317, Dover, DE 19904

To file a copyright infringement notification, you must provide:

1. Identification of the copyrighted work allegedly infringed
2. Identification of the allegedly infringing material to be removed
3. Contact information of the complainant
4. Good faith statement that the use is not authorized
5. Statement under penalty of perjury that the information is accurate
6. Physical or electronic signature of the copyright owner

If you believe your content was removed in error, you may submit a counter-notice including:

1. Identification of the removed material and its previous location
2. Statement under penalty of perjury that removal was due to error or misidentification
3. Your contact information and consent to federal jurisdiction
4. Your physical or electronic signature

Our Services may integrate with third-party services (APIs, platforms, etc.). We are not responsible for the functionality, security, availability, or policies of these third-party services.

The Services may contain links to third-party websites or services. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party sites.

We may offer beta or testing services. These services have the following characteristics:

• Are provided 'as is' without warranties
• May contain bugs or be incomplete
• May be modified or discontinued without notice
• Are not subject to service level agreements

Use of beta services is at your own risk. We are not responsible for data loss or service interruptions in experimental features.

If you provide us with feedback, suggestions, ideas, or recommendations about our Services, you grant us a perpetual, irrevocable, non-exclusive, and royalty-free license to use, modify, and implement such feedback without any obligation for compensation.

All feedback is considered non-confidential. Do not establish a confidential or fiduciary relationship with us through your feedback.

To the fullest extent permitted by applicable law, Enosis Labs will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Services.

Our total liability for any claim related to these Terms or the Services will not exceed the amount you have paid us during the twelve (12) months preceding the event giving rise to the claim. If you have not paid us any amount during that period, our liability is limited to $100 USD.

This limitation does not prevent you from seeking appropriate legal remedies under applicable laws in your jurisdiction for conduct that constitutes gross negligence, willful misconduct, or breach of fundamental contractual obligations.

We reserve the right to terminate or suspend your access to the Services for violation of these Terms, harmful activities, intellectual property infringement, illegal use, failure to pay fees, or at the request of government authorities.

We will provide advance notice when practical and legally possible.

Upon termination, your right to use the Services ceases immediately. We may retain copies of your content as required by law or for our legitimate records.

Before initiating any legal proceedings, the parties will attempt to resolve disputes through good faith negotiation for at least 30 days.

For users in the United States, any legal disputes will be resolved in Delaware state courts or appropriate federal courts, applying Delaware laws.

For users outside the United States, disputes will be resolved according to the laws of your local jurisdiction, unless we mutually agree to another forum.

If both parties agree, disputes may be resolved through binding arbitration under American Arbitration Association rules in San Francisco, California.

If any provision of these Terms is invalid or unenforceable, such provision will be removed or limited to the minimum, and the remaining provisions will continue in full force.

These Terms, together with our Privacy Policy, constitute the complete agreement between you and Enosis Labs regarding the Services.

No waiver by Enosis Labs of any term or condition constitutes an additional or continuing waiver of such term or any other term.

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms without restriction.